FAQs
What products does Nannila offer?
FAQ specializes in sarees, thoughtfully selected for customers looking for beautiful sarees for everyday wear and special occasions.
Do you ship across India?
Yes. We offer free shipping on all orders within India.
Do you offer international shipping?
Yes. We ship internationally. International shipping charges may vary depending on the destination and order value. Any applicable charges will be calculated or communicated at checkout or before dispatch, as applicable.
How long will my order take to arrive?
For domestic orders within India, delivery generally takes 5–9 working days.
For international orders, delivery generally takes 10–15 working days from the date of dispatch.
Please note that actual delivery times may vary depending on the destination, courier service, customs procedures, and other factors outside our control.
Is Cash on Delivery (COD) available?
Yes. Cash on Delivery is available for eligible domestic orders, subject to service availability at the delivery location and applicable order conditions.
COD may not be available for international orders.
What payment methods do you accept?
We accept: Credit cards, UPI. Cash on Delivery (for eligible domestic orders)
Do you offer refunds?
No. Nannila offers exchanges only and does not provide refunds.
Can I exchange my saree?
Yes. We offer exchanges subject to our exchange policy.
The replacement item must be of equal or greater value than the original product. The original item must first be returned and reviewed before the exchange is processed.
How does the exchange process work?
Once the original product is returned, it will be reviewed before the exchange is processed. After the product is approved for exchange, a replacement item of equal or greater value can be arranged according to our exchange policy.
How can I contact Nannila customer support?
You can contact our customer support team through:
WhatsApp: 9345166607
Email: nannilastore24@gmail.com
We will be happy to assist you with questions about your order, products, shipping, or exchanges.
What if I have another question?
If you have a question that isn't answered here, please contact us through WhatsApp at 9345166607 or email us at nannilastore24@gmail.com. Our team will be happy to help.