Shipping policy
At Nannila, we are committed to delivering your sarees safely and conveniently, whether you are shopping from within India or from anywhere around the world. Please read the following shipping terms carefully before placing your order.
Shipping Locations
We ship orders to:
· All locations across India
·International destinations, subject to courier availability and applicable shipping regulations
Order Processing & Dispatch
All orders are generally dispatched within 2 working days from the date of order confirmation.
Orders may be dispatched through one of our logistics partners based on the destination and service availability.
Our logistics partners may include:
· Delhivery
.Blue Dart
·DTDC
·Shiprocket
·ST Couriers
·Professional Couriers
Domestic Shipping – India
We offer free shipping on all orders within India.
The estimated delivery time for domestic orders is:
5–9 working days from the date of dispatch.
Delivery timelines may vary depending on the destination, courier service availability, weather conditions, public holidays, or other circumstances beyond our control.
International Shipping
We ship internationally to eligible destinations.
The estimated delivery time for international orders is:
10–15 working days from the date of dispatch.
International shipping charges may apply depending on the destination and order value. Any applicable shipping charges will be communicated/calculated at the time of checkout or before dispatch, as applicable.
International deliveries may also be subject to customs duties, import taxes, or other charges imposed by the destination country. Any such charges, where applicable, are the responsibility of the customer.
Cash on Delivery (COD)
Cash on Delivery (COD) is available for eligible domestic orders, subject to service availability for the delivery location and applicable order conditions.
COD availability may not be applicable to international orders.
Order Tracking
Domestic Orders
For domestic orders, tracking details will be provided only if the package is not delivered within the estimated delivery time of 5–9 working days.
If your domestic order has not arrived within the expected delivery period, please contact us so that we can assist you with the shipment status.
International Orders
For international orders, tracking details will be provided within 24 hours after the order has been shipped.
Delivery Delays
While we make every effort to deliver orders within the estimated timelines, delays may occasionally occur due to circumstances beyond our control, including:
· Courier or logistics delays
·Weather conditions
· Public holidays
· Natural events
· Customs clearance
· Incorrect or incomplete delivery information
· Local delivery restrictions
· Other unforeseen circumstances
Estimated delivery times are therefore indicative and cannot always be guaranteed.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address, mobile number, and other required delivery information at the time of placing the order.
In case of delivery failure due to an incorrect or incomplete address provided by the customer, any additional costs incurred for re-dispatching the shipment will be payable by the customer.
Failed Delivery / Customer Unavailability
If a shipment is returned to Nannila by the delivery agency because the customer was unavailable to receive the package, or due to repeated unsuccessful delivery attempts, any additional cost incurred by us to re-dispatch the shipment will be payable by the customer.
Customers are therefore requested to ensure that someone is available to receive the shipment at the provided delivery address.
Contact Us
If you have any questions regarding your shipment or delivery, please contact us:
Nannila
Phone: 9345166607
Email: nannilastore24@gmail.com
Address:
3001, Tiana, House of Hiranandani,
OMR, Egattur,
Chennai – 600130, Tamil Nadu, India.
We will be happy to assist you with your shipping-related queries.
Important Note:
By placing an order on Nannila, you acknowledge and agree to the shipping terms outlined in this Shipping Policy.
Nannila reserves the right to update or modify this Shipping Policy from time to time. Any changes will be published on this page.